FAQs
Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.
The cost of a Doctor consult varies, depending on your choice of consulting the 1st available Doctor OR requesting a call back from a specific Doctor.
Yes. Doctor 24×7 subscribers only talk to reputed Doctors/Experts attached with top hospitals/private practice who are Licensed practitioners. Each Doctor/Expert on our network is qualified.
Yes. Health records in GrandCare HMIS are kept totally private with role-based access — nurses, doctors, reception and billing each see only what their role requires.
Nurses record vitals and the system computes a TEWS score with SATS colour coding. Red-triaged patients pulse on the doctor's queue so emergencies are attended first.
Yes — the EMR screen shows today's vitals and full history, and the doctor collects complaints, diagnoses, notes, lab/radiology/medication orders, discharge summary and the next appointment in a single workspace.